Shipping policy

Thank you for shopping with Grovia Mart. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below to understand how your order will be processed and delivered.

Order Processing

All orders are processed within 1–3 business days after the order is placed. Once your order has been processed and shipped, you will receive a confirmation email with shipping details.

Shipping Time

Shipping times may vary depending on your location. Typically, orders are delivered within 5–12 business days after processing.

Please note that delivery times may be slightly delayed during holidays, high demand periods, or due to unforeseen circumstances.

Shipping Costs

We are happy to offer Free Shipping on all orders for a limited time. Any shipping charges (if applicable in the future) will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your package and stay updated on the delivery status.

Incorrect Address

Please make sure your shipping address is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

If your order is delayed or you believe your package is lost, please contact our support team through our Contact Us page. We will do our best to assist you and resolve the issue as quickly as possible.

If you have any questions about shipping, feel free to contact us anytime. Thank you for choosing Grovia Mart.